FinTech
TheGuarantors
51-200
Series C
Glassdoor 4.7
Flock Freight
501-1000
Series D
Glassdoor 3.7
Point
201-500
Series C
Glassdoor 4.9
Ramp
201-500
Series C
Glassdoor 5.0
Webflow
501-1000
Glassdoor 4.7
Series C
TaxBit
51-200
Glassdoor 4.4
Series B
Route
501-1000
Glassdoor 4.5
Secure Code Warrior
201-500
Glassdoor 4.4
Series B
Grammarly
501-1000
Glassdoor 4.8
Lattice
501-1000
Glassdoor 4.7
Series F
Klarna
5001-10000
Glassdoor 3.8
Brex
1001-5000
Series C
Glassdoor 4.8
Reddit
1001-5000
Series F
Glassdoor 4.3
Outreach
1001-5000
Miro
1001-5000
Glassdoor 4.6
Series C
TripActions
1001-5000
Glassdoor 3.7
Series F
Deel
1001-5000
Series D
Glassdoor 4.2
Cascade
Glassdoor 5.0
51-200
Series A
Zoomo
Glassdoor 4.1
201-500
Series B
AgriWebb
Glassdoor 4.4
51-200
Series B
Google
10000+
Public
Glassdoor 4.6
Amazon
Glassdoor 4.1
10000+
Public
Immutable
Glassdoor 4.9
201-500
Series C
ChartHop
Glassdoor 4.7
11-50
Series B
Pave
Glassdoor 4.7
11-50
Series B
Snyk
Glassdoor 4.3
51-200
Series F
Mercury
Glassdoor 5.0
11-50
Series B
Grata
Glassdoor 5.0
11-50
Series A
Culture Amp
Glassdoor 4.3
501-1000
Series F
Mr Yum
Glassdoor 5.0
11-50
Series A
Female Leader
Slyp
Glassdoor 4.4
1001-5000
Series A
Cover Genius
Glassdoor 4.7
201-500
Series C
Xplor
Glassdoor 4.0
201-500
Cashrewards
Glassdoor 4.1
11-50
Series A
Superhuman
Glassdoor 4.8
11-50
Series C
UpGuard
Glassdoor 4.6
11-50
Series B
Blockdaemon
Glassdoor 4.9
201-500
Series C
Multiverse
Glassdoor 4.1
201-500
Series C
Female Leader
Carma
Glassdoor 5.0
1001-5000
Seed
Sinai Technologies
Glassdoor 5.0
1001-5000
Seed
Female Leader
Calven
Glassdoor 5.0
1001-5000
Seed
Unstoppable Domains
Glassdoor 4.9
11-50
Justworks
Glassdoor 4.0
501-1000
Series E
Employment Hero
Glassdoor 4.7
201-500
Series F
Alma
Glassdoor 4.8
201-500
Series C
Brighte
Glassdoor 4.7
201-500
Series C
Female Leader
Tines
Glassdoor 5.0
11-50
Series B
Expel
Glassdoor 4.9
201-500
Series E
Summer
Glassdoor 5.0
1001-5000
Series A
Certified B Corp
Pipe
Glassdoor 5.0
11-50
Series B
Heap
Glassdoor 4.8
201-500
Series D
Deputy
Glassdoor 4.2
201-500
Series B
Shippit
Glassdoor 4.0
11-50
Series B
SafetyCulture
Glassdoor 4.1
501-1000
Series D
Vanta
Glassdoor 4.9
201-500
Series A
Female Leader
Brightline
Glassdoor 4.8
201-500
Series B
Female Leader
Wheel
Glassdoor 4.8
201-500
Series C
Female Leader
Quit Genius
Glassdoor 4.9
11-50
Series B
Torch
Glassdoor 4.3
201-500
Series B
Forage
Glassdoor 4.5
11-50
Series B
Redaptive
Glassdoor 4.2
201-500
Series C
Project Canary
Glassdoor 5.0
11-50
Series B
Glean
Glassdoor 5.0
51-200
Series B
Obsess
Glassdoor 5.0
11-50
Series A
Female Leader
Esusu
Glassdoor 5.0
11-50
Series B
Carrot Fertility
Glassdoor 4.2
201-500
Series C
Female Leader
Aurora Solar
Glassdoor 4.8
201-500
Series D
Modern Health
Glassdoor 4.7
501-1000
Series D
Female Leader
Divvy Homes
Glassdoor 4.7
501-1000
Series D
Brightwheel
Glassdoor 4.6
201-500
Series C
BigID
Glassdoor 4.8
201-500
Series D
Envoy
Glassdoor 4.2
201-500
Series C
15Five
Glassdoor 4.5
201-500
Series B
Unison
Glassdoor 4.5
11-50
Series C
Sealed
Glassdoor 4.0
11-50
Series A
Female Leader
Newsela
Glassdoor 4.2
501-1000
Series D
Headway
Glassdoor 4.6
201-500
Series B
Pinwheel
Glassdoor 5.0
11-50
Series B
Drata
Glassdoor 5.0
11-50
Series B
Circle
Glassdoor 4.0
501-1000
Series E
Chainalysis
Glassdoor 4.8
201-500
Series E
Multiverse
Hatch
11-50
Seed
Go1
Glassdoor 4.2
201-500
Series D
Scratchpad
Evergent
Simpleshow
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Back to roles

Brex

Customer Success Manager (Remote)

San Francisco, CA / Remote
·
Mid Level
·
Full Time
·
USD $74-86k /year

We’re reimagining financial systems so every growing company can realize their full potential. Email us at support@brex.com for help.

About

Brex

Reimagining financial systems so every growing company can realize their full potential.

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About the role

Sales, Success, and Partnerships
·
Mid Level

A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically after a few years of experience.

Must haves

Visa to work in

the US

At least 1 years work experience in sales or customer experience

Key skills

Customer Journey Management

Relationship Building & Management

Closing deals

Building a sales pipeline

Achievement orientation

Job description

As Customer Success Manager you will work closely with one or more Relationship Managers and a portfolio of named customers to ensure that they are able to reach their business goals with Brex. In conjunction with their Relationship Manager, you will ensure their experience with Brex is seamless. This includes responding to customer requests, proactively reaching out as needed and working with other stakeholders at Brex.

  • Always have complete knowledge of the status of the customer
  • Monitor the account through cases, account health triggers and other on-going, customized alerts
  • Always ensure customers have a sufficient credit limit
  • Reach out to the customer proactively for certain predefined criteria
  • Work closely with the RM team to ensure each customer has a seamless experience using Brex
  • Work closely with the Priority Support team to ensure customer issues are resolved in a timely fashion
  • Advocate for the customer when needed across EPD teams

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Pay range

Exact compensation may vary based on skills & experience

USD $74-86k /year

Industry Benchmark

Benefits

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
Consistently close new business at or above quota level
Nurture relationships with highly qualified opportunities at small and mid-sized companies

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